Michael Crain is a seasoned professional with extensive experience in operations and management across various sectors, currently serving as a Business Process Improvement Manager at UL Solutions since October 2017. In this role, Michael leads a cross-functional team of over 90 staff members in laboratory management, collaborates with business leaders on testing programs, and implements key operational initiatives. Previously, Michael held multiple managerial positions at Consumer Testing Laboratories, focusing on optimizing operations and maintaining compliance. Additional experience includes managing operations in transportation and customer service roles, demonstrating a strong ability to enhance efficiency and foster team development. Michael's educational background includes studies at NorthWest Arkansas Community College and The London School of Economics and Political Science.
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