Paul Wheeler is a seasoned professional in the field of customer experience and solutions architecture with extensive experience across multiple organizations. Currently serving as the Lead Solution Architect at UL Solutions since February 2024, Paul leads a team of Solution Architects focused on proprietary software solutions for EHS environments. Previously, Paul held various positions at UL Solutions, including Senior Solutions Architect and Customer Experience Manager, where responsibilities encompassed managing large customer service departments and direct project management of software implementations. Prior to that, Paul served as Director of Customer Support at 3E, overseeing customer support strategies and ensuring a consistent customer experience. With earlier roles at Kleinfelder and SHAW Environmental & Infrastructure, Paul brought expertise in GIS and project management, supported by an MBA from the University at Albany and a BS in Biology from St. Bonaventure University.
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