Salma Zafira Azzahra

Salma Zafira Azzahra is a professional with experience in customer acquisition and service within the fintech sector. Currently employed at Ula since February 2022, Salma manages Field Sales Agents for the Fintech Division in West Java, implementing KYC principles, creating detailed reports, and collaborating across departments to enhance customer account activations and revenues. Prior to this, Salma worked at FinAccel as a Customer Service Executive, addressing inquiries and resolving customer complaints. Earlier experience includes an internship at Dinas Komunikasi dan Informatika, where Salma managed social media accounts for the Bandung City Government. Salma holds a degree from IPB University, earned between 2017 and 2020.