#1 AI for customer service automation. >> Native integrations to your CRM. >> Save costs and maximise capacities. >> Improve CX with 24/7 customer support.

Information Technology

ultimate.ai

ultimate.ai's headquarters in Helsingfors, Finland

Zsófia Purgel

Burçak Okcu

Markus Müller

Barbara Robertson

Corey Williams

Imran Imran

Kasia Kaszubska

Jaakko Pasanen

Joseph Case

Kunle Johnson

Roberto Gutiérrez Sopedra

Victoria Lojek

Alexa Grell

Ian Crasta

Tunç Gültekin

The Engineering Team at ultimate.ai is responsible for designing, developing, and maintaining the cutting-edge AI solutions that drive customer service automation. Comprising experts in backend and frontend development, quality assurance, and machine learning, the team ensures seamless integration with CRMs, enhances operational efficiency, and continuously improves user experience. Their collaborative efforts focus on delivering robust, scalable, and innovative technologies that empower businesses to provide 24/7 customer support while minimizing costs.

Engineering Team

The Customer Success Team at ultimate.ai is dedicated to ensuring clients maximize their investment in AI-driven customer service automation. They work closely with enterprises to provide tailored support, strategic guidance, and ongoing training, helping clients enhance customer experience and achieve operational efficiency. By leveraging native CRM integrations, this team empowers organizations to scale their customer support capabilities while minimizing costs.

Customer Success Team

The Leadership Team at ultimate.ai is responsible for guiding the strategic direction of the company, ensuring alignment between departments to optimize customer service automation solutions. They leverage their expertise in customer success, analytics, finance, technology, and operations to drive innovation, enhance customer experience, and maximize operational efficiency. This collaborative team focuses on maintaining a competitive edge in the AI market while fostering a culture of excellence and growth.

Leadership Team

The Engineering Team at ultimate.ai is responsible for designing, developing, and maintaining the AI-driven platform that powers customer service automation. They focus on creating seamless integrations with CRM systems, ensuring robust performance and scalability, and enhancing user experience through innovative front-end solutions. By collaborating closely with other teams, they strive to deliver cutting-edge technology that optimizes customer support and drives efficiency for clients.

The Product Design Team at ultimate.ai focuses on creating intuitive and engaging user experiences for the company's AI-driven customer service automation solutions. They collaborate on interface design, content strategy, and motion graphics to ensure seamless integration with existing CRM systems, ultimately enhancing customer satisfaction and streamlining support processes. Their work is essential in maximizing efficiency and ensuring that the technology aligns with user needs.

Product Design Team

The Marketing and Sales Support team at ultimate.ai focuses on driving awareness and engagement for the company's AI-driven customer service solutions. They develop targeted marketing strategies, generate leads, create compelling content, and empower the sales team with effective go-to-market initiatives, all aimed at enhancing customer experience and maximizing sales opportunities.

ultimate.ai

Org chart

Teams

Engineering Team

Customer Success Team

Leadership Team

Engineering Team

Product Design Team

Marketing and Sales Support

Offices

ultimate.ai

Org chart

Teams

Engineering Team

Customer Success Team

Leadership Team

Engineering Team

Product Design Team

Marketing and Sales Support

Offices

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