Kent Behrens

Kent Behrens is an experienced professional in telephony and contact center technology with a career spanning over two decades. Currently serving as the Sr. Manager of Telephony & Contact Center Technology at Ultimate Medical Academy since December 2017, Kent has previously held roles as a Senior Telephony Architect/Engineer and Manager of Infrastructure Telecommunications at Pacific Union Financial, LLC. Prior experience includes positions as a Sr. Systems Engineer at MetLife Home Loans and First Horizon Home Loans, specializing in support, administration, and development for Interactive Intelligence CIC Contact Center Platforms. Kent is an alumnus of DeVry Institute of Technology.