Ultra Support
Rachel Foster has a solid background in customer service and service delivery management. Currently serving as a Service Delivery Manager at Ultra Support Services since March 2022, Rachel previously held the position of Service Desk Analyst within the same company. Prior experience includes a role as a Customer Service Assistant at Sainsbury's, where Rachel developed essential skills in customer interaction and support.
Ultra Support
Ultra Support delivers a wide range of market-leading IT services. As a channel only IT maintenance and professional services provider, Ultra Support are committed to delivering flexible, cost effective and innovative solutions to enable our partners to add real value to their customer relationships. With a vendor agnostic IT maintenance capability we support over 2,000 customers and 100,000+ individual assets for our channel partners. With more than 75% of those assets supported 24x7, our strategic network of forward stocking locations and field based technical engineers, enables us to deliver a quality of service that meets the exacting standards of channel organisations. The ethos here at UltraSupport Services has always been service first. We strive to continuously improve, to keep developing innovative IT maintenance solutions and to be the channel’s number one choice for service excellence in our areas of expertise.