Kim Mehrotra

Kim Mehrotra is an experienced professional currently serving as Associate Director at Ultragenyx since September 2021, where responsibilities include managing the ServiceNow Roadmap and leading the adoption of ITIL methodologies. Prior experience includes roles at Bio-Rad Laboratories as IT Manager and various positions within Wipro Technologies, focusing on IT service management, quality assurance, and process improvement through Lean and Six Sigma. Past roles also involve team management and operational support at Intelenet Global Services and Genpact. Kim Mehrotra holds an M.B.A. in Information Technology from Prestige Institute of Management & Research and a B.Sc. in Computer Science from Rani Durgavati Vishwavidyalaya. Key areas of expertise encompass ITIL process implementation and project management methodologies.