UMassFive College Federal Credit Union
Austin Picard currently serves as a Consumer Loan Underwriter at UMassFive College Federal Credit Union since May 2023. Previously, Austin held roles as a Loan Servicing Processor and Member Services Specialist at the same institution from August 2021 to 2023. Prior experiences include serving as a Call Center Supervisor at Enterprise Bank from October 2020 to August 2021, and a Loan Officer at Hanscom Federal Credit Union, with responsibilities in centralized underwriting for various loan types from January 2019 to June 2020. Additional experience includes positions as a Float Customer Service Manager at Greenfield Cooperative Bank and a Customer Service Representative at Big Y World Class Market. Austin also worked as a Senior Teller at Citizens Bank. Austin earned a Bachelor's degree in Human Services from Middlesex Community College between 2018 and 2021.
UMassFive College Federal Credit Union
As an independent not-for-profit cooperative financial institution, UMassFive College Federal Credit Union is owned by and operated exclusively for the benefit of our members. Our members include employees, students, and family members of the University of Massachusetts and the Five College systems. We also serve several smaller local educational and service organizations.