Big Y is a family owned and family oriented retail food company serving people's at home food needs. Our goal is to exceed our customer's evolving expectations by constantly seeking better ways to create and deliver World Class service and value.

Grocery

Big Y

Big Y's headquarters in Springfield, MA, United States

Charles D’Amour

Michael Gold

Theresa Jasmin

Guy McFarlane

Donald D’Amour

This department handles all customer-facing roles related to sales and service interactions.

Customer Service

This department focuses on assisting customers with inquiries, resolving issues, and providing support to enhance the customer experience.

Customer Support

This department manages the pharmacy operations and oversees medication dispensing and services.

Pharmacy Services

This department oversees the management and development of retail store locations, ensuring operational efficiency and customer satisfaction.

Store Operations

This department manages the preparation, handling, and customer service related to deli products.

Deli Operations

This department manages and oversees all aspects of the bakery, including production, sales, and customer service.

Big Y

Org chart

Board & advisors

Teams

Customer Service

Customer Support

Pharmacy Services

Store Operations

Deli Operations

Bakery Operations

Offices

Big Y

Org chart

Board & advisors

Teams

Customer Service

Customer Support

Pharmacy Services

Store Operations

Deli Operations

Bakery Operations

Offices

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