Fernanda Feller

Customer Service Supervisor at Umbler

Fernanda Feller has worked for three companies, beginning with Umbler in 2020 as Quality Lead. Prior to that, they worked for Opção Papelaria as Atendente from 2018 to 2019, and for Prefeitura Municipal de Igrejinha as Estagiário from 2019 to 2020.

Fernanda Feller is currently enrolled at Universidade Feevale, where they are studying Gestão da Tecnologia da Informação. Prior to this, they completed their secondary education at Instituto Adventista Cruzeiro do Sul between 2017 and 2019. In addition to their studies, they have obtained several certifications, including a Curso de Extensão from UNINTER Centro Universitário Internacional in February 2023, a Treinamento Gestão de Times Remotos from Feel Academy in February 2023, Certificado CX Essential from CS Academy in August 2022, Certificado Customer Data Analytics from CS Academy in August 2022, Certificado Customer Research from CS Academy in August 2022, Certificado Employee Experience from CS Academy in August 2022, Certificado Gestão de Atendimento e Suporte from CS Academy in August 2022, Formação em Comunicação from Alura in July 2022, Certificado CS Essential from CS Academy in May 2022, Certificado de Introdução ao CX from CS Academy in May 2022, and Certificado Introdução ao CS from CS Academy in April 2022.

Links

Org chart

Timeline

  • Customer Service Supervisor

    May 1, 2023 - present

  • Quality Lead

    November, 2020

View in org chart