Candice Eastman

Candice Eastman is a Learning Support Specialist at the University of Maryland Global Campus since November 2025, focusing on processing content change requests and addressing complex learning technology support requests. Previously, Candice held a similar role at AccelerEd from July 2019 to November 2025, enhancing Learning Management System features, managing user accounts in content management systems, and troubleshooting advanced support issues. Candice also served as a Senior IT Service Desk Analyst at University of Maryland University College and as an IT Service Desk Analyst, providing high-quality technical support. Earlier career experiences include roles as a Financial Advisor at FedChoice Federal Credit Union, Account Executive at DC Business Insights, and Teller at Capital One. Candice holds a Master of Science in Cloud Computing Systems from the University of Maryland Global Campus, a Bachelor of Science in Management Information Systems from Bowie State University, and an Associate of Science in Accounting and Business/Management from Prince George's Community College.