Julie Cipolla

Julie Cipolla has over 30 years of experience in customer service and sales, currently serving as a Customer Service/Inside Sales Representative at Umicore since September 2020. Prior to this role, Julie spent nearly two decades at Schneider Electric as a CCC Account Manager, providing primary order support for major North American distributors while collaborating with various teams to ensure customer satisfaction. Julie's versatile background includes multiple positions focused on customer service, such as Business Applications Analyst Associate, where support was extended to call center operations across five countries, and Web Commerce Business Applications Analyst, which involved training and investigating operational issues. Earlier experience at APC by Schneider Electric and INFORMS included technical sales, training development, and editorial support. Julie holds a BA in Writing and Sociology from Wheaton College Massachusetts.