Alyssa Moore

Avp, Customer Communications Director at Umpqua Bank

Alyssa Moore has a diverse work experience in various roles. Alyssa currently works at Umpqua Bank as an AVP, Customer Communications Director. In this role, they manage the Internal Communications group and is responsible for ensuring customer communication messages align with internal strategies. Alyssa also develops strategic customer and associate-facing communications for corporate change initiatives.

Prior to Umpqua Bank, Alyssa worked at Columbia Bank in multiple roles. Alyssa served as an AVP, Internal Communications Manager, where they led the Internal Communications team and managed company-wide news and communications for internal updates and change initiatives. Alyssa also worked as a Social Media & Communications Manager, overseeing content planning and execution across social platforms. Additionally, they worked as a Marketing Copywriter II, responsible for writing and distributing various types of communication materials.

Alyssa also has experience at Social Power Inc, where they worked as a Digital Content Manager, coordinating clients' web, search, and social media needs. At GoDaddy, they briefly worked as a Lead SEO Content Writer. Earlier in their career, Alyssa worked at Columbia Hospitality as a Sales and Events Manager, overseeing banquet and restaurant facilities and staff. Alyssa also worked as a Freelance Web Content Writer for TRUE linkswear, generating and editing content for website launches and digital communications.

Alyssa'searliest work experience was as a Food and Beverage Manager at RMG Golf Club, where they managed front and back-of-house operations. Alyssa also worked as a Barista at Seattle's Best Coffee.

Alyssa Moore received an Associate of Arts (A.A.) degree in Communication, General from Pierce College at Puyallup, from 2008 to 2010. Alyssa then pursued a Bachelor of Arts (B.A.) degree in Writing Studies at the University of Washington from 2011 to 2013.

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Timeline

  • Avp, Customer Communications Director

    March, 2023 - present