Terri Dempsey

Manager Of Customer Solutions Engineering at Unanet

Terri Dempsey has a diverse work experience that spans over several decades. Terri currently works at Unanet, where they hold the position of Principal Customer Solutions Engineer. In this role, they are responsible for establishing and nurturing relationships with customers, assisting with account reviews and discovery sessions, and serving as the primary technical point of contact. Prior to this, Terri has held various positions at Unanet, including Customer Success Engineer, Customer Solutions Account Executive, Sr. Solution Architect, Manager of Customer Solutions, and Customer Success Manager.

Before joining Unanet, Terri worked at Solvability, Inc. as a Client Support Specialist and Systems Consultant. In these roles, they provided support and training to government contracting clients, implemented software systems, and troubleshooted issues. Terri also worked as a Consultant at Elliott Davis Decosimo.

Terri's early work experience includes serving as an Administrative Manager at Machine Craft, Inc., where they supervised various departments. Terri also worked at Pylotron, Inc. as President, Colonial Bank as a Teller, Citizen's Independent Bank in a clerical role, and Machine Craft, Inc. in a clerical role as well.

Throughout their career, Terri has developed a wide range of skills, including proficiency in Microsoft Office Suite programs and the Deltek/Costpoint Cost Accounting System.

Terri Dempsey obtained their B.A degree in General Business Management, with a focus on Finance, Statistics, Marketing, Human Resources, and Economics, from The University of Alabama, where they studied from 1982 to 1987. In 2022, they obtained several certifications from Unanet, including Unanet GovCon Administrator, Accredited AP User, Accredited AR User, Accredited Billing User, Accredited GL User, Certified Financials Manager, and Certified Project Manager.

Links

Previous companies

Elliott Davis Decosimo logo
Colonial Bank logo

Timeline

  • Manager Of Customer Solutions Engineering

    February 1, 2024 - present

  • Principal Customer Solutions Engineer At Unanet

    January, 2023

  • Customer Success Engineer

    January, 2020

  • Customer Solutions Account Executive

    April, 2019

  • Sr. Solution Architect

    January, 2018

  • Customer Success Manager

    March, 2016

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