Lucie Merot

Lucie Merot is an accomplished Senior Customer Success Manager at Unbounce with extensive experience in driving success for B2B Enterprise and mid-market customers across diverse industries. With a focus on digital marketing campaigns, Lucie has consistently strengthened customer relationships, resulting in a 25% portfolio MRR expansion in 2023, and has received awards for customer engagement and retention. Prior roles include leadership positions in team management, sales, and marketing across various companies, including Saje Natural Wellness and Laboratoire Puressentiel®, where Lucie demonstrated a strong ability to analyze market performance and optimize sales strategies. Lucie's educational background includes Master's degrees in Business & Marketing and Cross-cultural Negotiation, enhancing a solid foundation in sales and customer success.