We are the only store in America that buys and sells Unclaimed Baggage from airlines, and we're one of Alabama’s top shopping and tourist attractions, hosting nearly a million visitors each year. With thousands of items arriving in our store every day, you never know what you’ll find! 

America's only Lost Luggage Store: 
In 1970 Doyle Owens headed to Washington D.C. with an idea, a borrowed pick-up truck and a $300 loan to pick up his first load of unclaimed baggage. Selling the contents on card tables in an old rented house, the venture was an instant success. Starting from that first load of unclaimed baggage, the company, run by Doyle, his wife Sue, and their two boys, grew into a thriving business that would eventually become the only lost luggage store in the United States. Today Unclaimed Baggage Center covers more than a city block. It is one of Alabama’s top tourist attractions hosting over a million visitors a year from every state and over 40 foreign countries.

Unclaimed Baggage

Doyle Owens

Deanna Armstrong

Paul M. Okimoto

Matthew McKelvey

Caitlin L. Cornelison

David Dietz

Mike Singletary

The Leadership Team at Unclaimed Baggage oversees the strategic direction and operational efficiency of the business. Comprised of the Founder, President, and Vice President of Omni-channel Operations, this team ensures seamless coordination across various departments, drives growth initiatives, and cultivates an exceptional customer experience, both in-store and online. They are pivotal in maintaining the store’s status as a major tourist attraction and a unique shopping destination.

Leadership Team

Marketing Team

Management and Coordination

Leadership Team

About

Team members

Other teams at Unclaimed Baggage

Marketing Team

Management and Coordination