Gargi Basu

Head Of Supply Operations And Customer Experience at Uncle Delivery

Gargi Basu is an experienced professional in supply operations and customer experience, currently serving as the Head of Supply Operations and Customer Experience at Uncle Delivery since August 2021. Prior to this role, Gargi was the Head of Customer Experience at Lalamove from January 2019 to July 2021, and held the position of Operations Manager at GlobalLogic between April 2017 and December 2018, focusing on improving operational systems and quality control. Gargi's earlier experience includes significant roles at Airtel, including Programme Manager for Customer Experience and Business Manager for a newly established Nodal Appellate Centre, where Gargi led process reengineering and optimization efforts. Educational credentials include a degree from the Indian Institute of Management, Kozhikode, and attendance at City College and Loreto Day School, achieving a focus in Business/Commerce.

Location

Delhi, India

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Uncle Delivery

Uncle Delivery started off as a platform to bridge the gap and address inefficiencies in the last mile logistics sector. We are transforming the way goods are transported in and around cities, enabling SMEs to move anything & everything on demand. We are a young and enthusiastic organization founded in June 2021, driven by the values of Innovation, Integrity, Ownership and Empathy. Our aim is to become a leading and indispensable delivery partner to our clients by helping them build and maximize sustainable competitive advantages. We are not just providing an affordable delivery solution but our focus is also on rendering vehicle variety for our users & drivers i.e. from a 2-wheeler to the widest range of 4 wheelers. We pledge to offer to our drivers- Freedom, Respect & Reward. In just a year of our inception, we are extremely pleased to have grown manifold; we aspire to positively continue impacting the productivity of businesses, creating tremendous value for our driver-partners, users and 200+ in-house team, in turn, delivering happiness to a growing list of four cities. We are now available in Bengaluru, Mumbai, Delhi, Hyderabad and are scaling the business every other month. Uncle Delivery Kar, Raho Befikar #HarDeliveryKaCompanion


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Headquarters

Bangalore, India

Employees

201-500

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