Erik de Zwart

Erik de Zwart possesses extensive experience in the telecommunications sector, currently serving as a Medewerker Technical Delivery at UNET since July 2019, where responsibilities include coordinating the delivery of managed telecom services and procuring access circuits. Previously, Erik worked as a Quality Specialist at iBOOD.com, focusing on building automated issue reports and dashboards, while also enhancing skills through in-house SQL and Oracle Service Cloud courses. With over a decade at Tele2 Nederland as an Ordermanager, Erik began as a call-center employee and advanced to streamline email processing and train colleagues. Prior experience also includes roles as a Customer Care Specialist and trainer at Cendris Customer Contact. Erik holds educational credentials from Hanzehogeschool Groningen, having attended from 2002 to 2005.