Aakash Dorairaj has a diverse work experience spanning several companies. Aakash began their career at Allsec Technologies in 2010 as a Customer Service Officer, where they provided quality customer service and handled inquiries and disputes. Aakash then moved on to Nirvana | Selfinity, where they worked as a Customer Service Representative and Team Coach, overseeing call center operations and implementing measures for performance improvement.
In 2011, Aakash joined BRIDGEWORKZ ESERVICES PRIVATE LIMITED as a Team Coach, specializing in B2C UK outbound calling and providing feedback and escalation handling for associates. In 2013, they transitioned to Uni-Solutions (Bangalore) Pvt.Ltd, starting as a Senior Business Development Manager. In this role, they conducted market research, developed client relationships, and generated new business. Aakash then served as a Quality Manager, responsible for ensuring quality standards and process improvement.
In 2019, Aakash joined Lead to Market as a Senior Project Manager, leading projects and overseeing operations. At present, they hold the position of Head of Operations at Uni-Solutions and Lead to Market. Overall, Aakash's work experience demonstrates their expertise in customer service, project management, operations, and business development.
Aakash Dorairaj attended the International Institute of Business Management & Research Technology and obtained a Bachelor of Commerce degree. Aakash also studied at Sri Bhagawan Mahaveer Jain College from 2007 to 2009. Prior to that, they attended Mother Mary English School in 2006 and New Horizon Public School in 2005-2006.
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