Danila Patricelli

Danila Patricelli currently serves as a Customer Satisfaction & Claims Italy professional at UniCredit S.p.A. since November 2020. Danila has been with UniCredit since January 2004, holding multiple positions, including Head of People Insight for Human Capital Strategies and Group Stakeholder Insight, as well as Head of Employee Engagement. Prior experience includes roles as Communication Manager at Abbey National Bank Plc and Product Manager at PepsiCo Food & Beverages Company. Danila began a career at Lanier Worldwide (formerly Gruppo 3M) focusing on communication and events. Educational qualifications include a degree from Università degli Studi di Milano earned from 1984 to 1988 and a Maturità in Linguistica Umanistica from Civico Liceo Linguistico Umanistico A. Manzoni di Milano completed in 1984.