Gus Alain Agojo

Gus Alain Agojo has a diverse work experience spanning different industries and roles. Gus Alain started their career as an Assistant Librarian at International School Manila, where they gained administrative and customer service skills. Gus Alain then worked at Energy Development Corporation as an Administrative Assistant, where they assisted the Business Development department with cataloging and data analysis tasks.

Moving into the corporate sector, Gus joined Harte Hanks as a T2 Technical Support Engineer, providing technical support for Microsoft web conferencing software and assisting Tier 1 agents with troubleshooting. Gus Alain later joined JPMorgan Chase & Co as a Financial Analyst, specializing in resolving credit card disputes and ensuring compliance with chargeback rules.

Gus then transitioned to Wells Fargo, where they worked as an Online Customer Service Representative, handling inbound calls and providing sales referrals. Gus Alain also took on the role of Banker Coach, where they provided coaching, mentoring, and training to new hires and experienced agents.

In their next role at ZypMedia, Inc., Gus served as a Campaign Management Specialist, managing end-to-end digital advertising campaigns and formulating media strategy proposals. Gus Alain later became the Team Lead for Campaign Management, handling major campaigns and conducting root-cause analysis. Gus Alain also provided support to the Manila team and conducted coaching sessions for career development.

After that, Gus worked as a Web Developer and Digital Marketing Specialist at Project Outsource Services, where they were involved in daily digital marketing tasks, website development, and drafting overall digital marketing strategies.

Prior to their current role, Gus worked at Fauxx Labs as a Digital Marketing Consultant, providing strategic guidance and support for digital marketing initiatives.

Currently, Gus Alain Agojo is working at Unified as a Senior Campaign Manager, where they have taken on additional responsibilities, including the development and management of critical tools and serving as a Subject Matter Expert.

Throughout their career, Gus has gained expertise in campaign management, digital marketing, technical support, customer service, and financial analysis.

Gus Alain Agojo completed a Bachelor of Science degree in Library and Information Science from the University of the Philippines, where they studied from 2003 to 2010. In addition to their undergraduate education, Gus Alain also acquired various certifications throughout their career. These include certifications in Excel: Advanced Formulas and Functions, Communicating Across Cultures, Marketing Tools: Digital Marketing, Project Management Foundations, Customer Service Foundations, Digital Marketing Foundations, Learning Slack, Writing Customer Service Emails, and Writing Ad Copy. Gus Alain also obtained a certificate in Medical Transcription from the Medical Transcriptionist program in January 2007 and an Xandr Invest Certificate in May 2021.