Caitlin Harkins

Caitlin Harkins has a diverse work experience in the field of business analysis and project management. Caitlin currently works as an ERP Project Manager/Senior Business Analyst at Unified Door & Hardware Group since April 2022. Prior to this, they served as a Senior Business Systems Analyst at Independence Blue Cross from February 2020 to December 2021.

Before their role at Independence Blue Cross, Caitlin worked as a Senior Business Analyst at Olenick, where they reviewed and consolidated business processes for Exelon's operating companies from April 2019 to August 2019. Caitlin conducted research sessions with stakeholders to identify areas for improvement and documented future state processes.

Caitlin also has experience as a Senior Business Analyst at Centerline Partners from March 2018 to November 2018, where they contributed to business analysis activities. Caitlin has worked at Accenture twice, first as a Business & Technology Delivery Manager for SAP CRM from October 2015 to August 2017, and later as an SAP CRM Functional Consultant from December 2012 to October 2015.

Caitlin'searlier experience includes working as an SAP CRM Business Analyst II at AmerisourceBergen from June 2009 to June 2012, and as an SAP Functional Analyst at Accenture from June 2007 to June 2009.

Caitlin Harkins attended Drexel University from 2002 to 2006, where they obtained a Bachelor of Science in Business Administration (BSBA) degree. There is no specific field of study mentioned for their undergraduate degree. In March 2018, Caitlin also obtained two additional certifications, namely Professional Scrum Master (PSM) and Professional Scrum Product Owner (PSPO), from Scrum.org.