Unifocus
Jacob Estes has a diverse work experience spanning various roles in different companies. Jacob currently works at UniFocus as a Product Owner, where they serve as a link between end-users and Product Manager/Owners. Jacob collaborates with product managers, design teams, and development teams on core applications. Prior to this, Jacob worked at Meridian Cooperative as an Implementation Specialist II, responsible for configuring utility billing business processes and supporting customers throughout the implementation life cycle. Jacob also has experience at UniFocus as a Jr. Devops, Systems Coordinator, and Senior Support Technician, with responsibilities including technical implementation, support, and coordination between different teams. Jacob's early work experience includes managing a local movie theater as a Manager at Cinemark.
Jacob Estes attended North Central Texas College from 2016 to 2017, where they studied Database Theory and Design. Jacob obtained additional certification in Agile Foundations from LinkedIn in December 2021.
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Unifocus
UniFocus is the only complete workforce management platform designed to fundamentally shift the way service industries manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules.