Unifocus
Mohammad Moin Fareed has work experience in customer service, network analysis, and support. Mohammad Moin worked as a Customer Service Specialist at Unifocus North America starting from September 2022. From February 2021 to August 2022, they served as a Network Analyst at HCL Technologies. Mohammad Moin was a Support Associate at Tech Mahindra from March to October 2020, and their key responsibilities included maintaining customer relationships, preparing for customer inquiries, and responding to customer inquiries.
Mohammad Moin Fareed received their Bachelor of Technology degree in Computer Science and Engineering from Dr. A.P.J. Abdul Kalam Technical University from 2016 to 2020. Additionally, they obtained certifications as a Data Processing Specialist and Software Development Trainee from Aspiring Minds in October 2020.
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Unifocus
UniFocus is the only complete workforce management platform designed to fundamentally shift the way service industries manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules.