Brian Empleo is a dedicated leader in operations with extensive experience in call center management. They served in various leadership roles, including Director of Operations at UnifyCX and Call Center Manager at Conduit Global, where they successfully managed large teams and improved operational efficiency. Brian demonstrated strategic foresight in their previous positions, focusing on employee development, customer satisfaction, and compliance with company standards. Currently, they are pursuing a Bachelor of Science in Hotel, Motel, and Restaurant Management at the University of Perpetual Help System DALTA.
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