Kaushal Kaushik

Kaushal Kaushik is an experienced UC Consultant at UnifyCX, specializing in implementing and designing contact center solutions, including Microsoft D365, AVAYA, 8X8, and GENESIS. Previous roles include Microsoft Teams Voice Architect at Dürr Group and Senior Specialist at HCLTech. Kaushal has also served as an Associate Consultant at Elevate, Senior System Administrator at Quatrro Business Support Services, and Senior Technical Engineer at CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED. Early career experience includes positions at IBM and Convergys as a Technical Operations Engineer and Technical Representative, respectively. Kaushal holds an MBA in Information Technology & Operations Management from Bharati Vidyapeeth and a BCA in Information Technology from Guru Gobind Singh Indraprastha University.