Paulien Otten

Paulien Otten is an experienced team manager currently serving as Teammanager Materiële Schade at Unigarant since May 2018, overseeing a team of nearly 50 employees and managing operational aspects, budget responsibilities, and staff evaluations. Otten is a member of the MT Materiële Schade, focusing on customer satisfaction and implementing self-organization within the department. Prior roles include Teammanager Klachtenteam at Zilveren Kruis, where Otten facilitated process optimization and managed a team addressing complex claims. Otten also held managerial and coordinating positions at Achmea and contributed to communication efforts at HHC Hardenberg and various educational institutions. Otten holds a Bachelor’s Degree in Business and Economics with a focus on Communication from Windesheim.