Victor Adena

Manager Of Customer Experience Unilabs Portugal at Unilabs Portugal

Victor Adena is an experienced professional in the healthcare sector, currently serving as the Manager of Customer Experience at Unilabs Portugal since July 2023. Prior experience includes roles such as Coordinator of a Hospital Unit at Dasa from September 2019 to August 2022, where responsibilities encompassed managing service provisions for two hospitals, forming and engaging teams, budget compliance, and monitoring customer satisfaction through NPS metrics. Additional roles include supervision of an outpatient unit at São Francisco from June 2015 to September 2019, and various positions at Dasa from 2011 to 2015, ranging from Coordinator of a Hospital Unit to Biomedical Analyst. Prior to these experiences, Victor Adena owned and managed Laboratório Adena from July 2007 to December 2010. Victor Adena holds a degree in Biomedicine from Universidade de Mogi das Cruzes, earned from 2001 to 2005.

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