Ruma Kishore

Ruma Kishore is an accomplished leader in digital transformation and IT strategy, currently serving as the Director of Digital Transformation Customer Experience at Unilever since July 1997. With extensive experience across various IT leadership roles, Ruma has driven significant innovations in sales, supply chain, and finance, focusing on customer-centric operations in over 190 countries. Key achievements include leading the transformation of the SAP IT landscape in Europe, establishing an ERP Centre of Excellence, and managing large-scale IT operations for Order to Cash in the FMCG sector. Ruma also contributes to management education as a Board Member at the Indian Institute of Management Mumbai, drawing on a robust academic background in business administration and civil engineering from prestigious institutions.