Monica Ledwani possesses extensive experience in digital transformation, customer experience, and digital product management across various industries. Currently serving as Director at DEPT®, Monica has previously held leadership roles in digital products and online distribution at Edelweiss Tokio Life Insurance, where responsibilities included overseeing the development of digital platforms. At CEAT Limited, Monica was instrumental in enhancing customer experience in a B2C context. Monica’s career also includes a focus on e-commerce and content marketing, having worked at Transweb Global Inc. Monica earned an MBA in Marketing from the Institute of Management Technology, Ghaziabad, and completed the Digital Luminary Program at the Indian School of Business in 2020.
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