Unilink
James Wilson is a Technical Support Engineer at Unilink, a position held since August 2022. Prior experience includes roles as a Customer Support Engineer at ETB Technologies Ltd from April 2019 to August 2022, and a range of positions at Natural Power from October 2012 to April 2019, including Product Support Technician, Data Analyst, and IT Assistant. Earlier experience includes serving as an IT Support Administrator at Henry Schein from February 2010 to October 2012, and as Assistant Manager at Anchor Hotel from October 2007 to January 2010. James Wilson earned a Bachelor of Science (BSc) in Information Technology from the University of the West of Scotland between 2006 and 2009, and completed secondary education at Dalbeattie High School from 1997 to 2002.
Unilink
With over 20 years’ experience in the criminal justice sector, Unilink is a world leader in probation and community corrections software applications, as well as prisoner self-service, prisoner/case management and prisoner communications. Unilink’s integrated suite of products provide a complete digital solution enabling efficient running of prisons and probation. Underpinned by biometrics it integrates seamlessly to deliver security, efficiency and value – while being proven to help rehabilitate prisoners.