Erin Cotterell

Erin Cotterell currently serves as the Senior Director of Training at Union Square Hospitality Group, beginning in November 2023. Previously, Erin held various key training and development roles, including Director of Customer Education at Toast, Inc. and Director of Training and Development at Au Bon Pain. Additional experience includes serving as the Director of Training at Howley Bread Group, a Franchisee of Panera Bread, and Senior Manager of Training at Dunkin' Brands, where Erin led a successful team in creative training initiatives. Erin's career also encompasses significant positions at Bertucci's Corporation, The Briad Group, and NERCO, emphasizing a strong commitment to aligning operations and training for organizational success. Erin holds educational credentials from Full Sail University and SUNY Broome Community College.