Joseph Ford is a seasoned professional in customer success, currently serving as the Director of Customer Success at Uniphore since 2025. Prior to this role, Joseph held similar positions at ActionIQ from 2022 to 2024, which was acquired by Uniphore, and at Bluecore from September 2016 to December 2021, where Joseph progressed through various customer success roles. Earlier experience includes positions at Experian, where Joseph worked from January 2012 to September 2016, and roles at Resources for Human Development and CityLife Property Development & Management. Joseph holds a B.S. in Finance and Real Estate from Temple University and has additional credits in Accounting from the University of Phoenix.
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