Tejal P.

Tejal P. is a seasoned professional in customer success and service management, currently serving as a Senior Customer Success Manager at Uniphore since September 2023. With extensive experience at Red Box (now part of Uniphore) from May 2016 to September 2023, Tejal held multiple roles, including Transition Manager and Service Relationship Manager, focusing on service delivery and client satisfaction. Previous experience includes roles as a Service Desk Analyst at FIS Global and learndirect Limited, where responsibilities encompassed technical support, incident management, and project support. Tejal holds a BSc in Business Information Technology from Leeds Beckett University and possesses a strong foundation in ITIL frameworks and change management.