Karen C.

Karen C. has extensive experience in customer service and account management, currently serving as a Customer Account Representative at uniPoint Software Inc since September 2020. Previously, Karen held the role of Customer Experience Manager at Birchwood Automotive Group, where responsibilities included managing the full delivery process of new and pre-owned vehicles and improving customer retention through surveys and follow-up appointments. Notable achievements include significant improvements in key performance indicators and effective coordination across departments. Earlier roles include Front Office Manager at Mere hotel, where responsibilities encompassed guest interactions, staff management, and revenue management, as well as positions at Fort Garry Hotel and Canad Inns Destination Centre Fort Garry. Karen holds a Bachelor of Music from the Marcel A. Desautels Faculty of Music and a Bachelor of Education from the University of Manitoba.