Monica Kariwala

Monica Kariwala is a seasoned professional in customer success, currently serving as VP of Customer Success at UNIQODE since January 2025. Prior to this role, Monica held the position of VP of Customer Success at Captiv8 from February 2021 to January 2025, and previously served as Director of Customer Success in the same company. Experience also includes roles as Customer Success Manager at CreatorIQ and Octoly, and co-founding Swaddle Beautech Pvt Ltd, focusing on social media and digital profile management for beauty industry professionals. Monica began their career as Lead Content Editor at Glamrs. Educational credentials include a Bachelor's Degree in International Business from Symbiosis Centre for Management Studies and an International Baccalaureate from Podar International School.