Vinay Kalra

UNIRE is a Business Process Outsourcing Company and offers a combination of operational excellence and expertise in different areas. We have been offering back-office support services for the last 10+ years with some well-established companies. We currently manage the following back end support activities : 1) Travel management services • Contract loading And Contract Amendment • Offers And Promotion • Transfer And Packages • Stop Sales And Free Sales 2) Content Management Services • Traveller’s Experiences • Hotel Master Data ( Hotel Description, Facilities, Amenities, Images etc.) • Tours, Attraction And Travel Activities • Travel Blog, Travel Guides And Travel Articles 3) Finance And Accounting Service • Bookkeeping • Monthly review of accounts • Quarterly VAT returns • Corporation tax and income tax returns • Management accounts 4) Customer Services • Customer Care Support And Complaints Handling • Order Management And Fulfillment services • Customer Retention And Cross-Selling • Voice, Live Chat And Email Support