Steve Link

Steve Link is an accomplished executive with extensive experience in operations management, particularly in the healthcare IT sector. Currently serving as Sr. Vice President of US Operations at UnisLink since February 2024, Steve previously held the position of Chief Operating Officer at CareCloud for over a decade, where leadership extended to more than 2,000 team members across various global service delivery centers and supported over 40,000 US providers. Other notable roles include Senior Vice President of Client Operations and Vice President of Operations & Client Support Center at CareCloud, along with Director of Operations at athenahealth, where strategic initiatives drove significant revenue growth. Early career experience includes management roles at Bank of America, focusing on quality assurance and Six Sigma projects. Educational achievements include a degree from the New England College of Business and a Black Belt Certification in Six Sigma.