Nishita Pokala

Nishita Pokala has a diverse work experience spanning over several years. Nishita is currently employed at UniSuper as a Digital Channel Owner, a role they began in July 2023. Prior to this, they worked at Deliverit Software from October 2021 to May 2023 as a Senior Product Owner, where they played a key role in developing and executing e-commerce and mobile strategies. Nishita successfully implemented transformative ways of working and improved collaboration and efficiency within teams.

Before their role at Deliverit Software, Nishita worked at IAG from June 2019 to October 2021, holding positions such as Digital Product Owner and Digital Business Analyst. In these roles, they managed IAG's online insurance experience for various brands and implemented initiatives to drive demand and improve customer experience.

Earlier in their career, Nishita held roles at TOWER Insurance as a Claims Quality Analyst and Claims Specialist, where they focused on improving customer satisfaction and providing quality reports. Nishita also gained experience at Deloitte India and 24/7 Customer in finance and customer service roles.

Nishita's experience also includes a role at GE Capital as a Process Associate.

Overall, Nishita has gained extensive experience in digital product management, business analysis, and customer service throughout their career.

Nishita Pokala attended Loyola Academy but did not obtain a degree. Nishita has pursued additional certifications in various subjects over the years. In December 2017, they completed the "Lean Six Sigma Foundations" course offered by Lynda.com, as well as the "Scrum: The Basics" course. In November 2018, they obtained a certification in "The Agile Business Analyst" from SoftEd. In August 2019, they earned the "Certified Scrum Product Owner® (CSPO®)" certification from Scrum Alliance®. In September 2020, they completed the "Digital Transformation" course provided by LinkedIn. Most recently, in September 2021, they obtained the "Effective Meetings" certification from LinkedIn. Nishita also mentions a "Certified Product Manager (CPM)" certification from Product School, but no specific information about the completion date is provided.