Aj Patterson

Andrew Patterson is an experienced tech professional currently serving as Tech Hub Lead at Astreya, where responsibilities include overseeing the new hire process for United employees and vendors. Prior to this role, Andrew achieved high customer satisfaction as a Technical Support Specialist III at United Airlines, focusing on high-quality service and troubleshooting access issues for various applications. Experience also includes positions as System Administrator at RL Canning and End User Support Specialist at Astreya, where process improvements and quick resolutions for new hire machinery issues were implemented. Andrew's foundational experience as Geek Squad Services Manager at Best Buy involved coaching agents and creating a client-focused service model. Academic background includes coursework towards an Associate in General Studies from College of DuPage and studies at Loyola University Chicago.