Gilda Velez

Gilda Velez is a seasoned professional in the airline industry with extensive experience at United Airlines since September 2010, where key roles include Country Sales Manager for Colombia, City Ticket Office Regional Manager, and CTO Supervisor for both Colombia and Venezuela. Responsibilities involve supervising refund processes and securing leads for potential corporate accounts. Prior to this, Gilda worked as a CTO Sales Representative for Continental Airlines from October 2007 to September 2010, focusing on customer service and reservations, and completed an internship at Copa Airlines in 2006 involving administrative duties. Gilda holds a Master of Environmental Management from Universidad de Los Andes (2021-2023), a Bachelor of Business Administration from Universidad 'Alejandro de Humboldt' (2007-2010), and a degree in Tourism Business Administration from Universidad Simón Bolívar (2003-2006).