The Customer Experience and Support team at United Bank for Africa focuses on enhancing customer satisfaction and engagement across all banking segments. They are responsible for managing customer inquiries, providing support for digital banking services, and developing strategies to improve service delivery. Additionally, the team collaborates with marketing and communications to ensure a seamless and positive customer journey, driving both customer loyalty and operational efficiency.
Alice Mukiri
Team Leader Customer Fulfillme...
Chinyelu Adum
Team Lead, SEO & Digital Strat...
Devoe Okorie
Head, UBA Africa Marketing & C...
Henry Chukwuedo
Support Team Lead, Internet Ba...
Naima Mwina Mwawasi
ESA Regional & Country Head Cu...
Oluwakemi Olusina
Internal Communications Specia...
Oluwaseun Apata
Head Digital Efficiency & Busi...