United Capital Plc
Olusegun Omoloye, CCEP, is an experienced professional in customer experience management, currently serving as the Group Head of Customer Experience at United Capital Plc since May 2024 and as the Head of Customer Experience at UCEE since November 2023. With a strong background in overseeing customer service operations, Olusegun has previously held leadership roles at 9PSB and Wema Bank Plc, where responsibilities included managing contact center activities, implementing customer experience frameworks, and ensuring compliance with service standards. Olusegun began career in customer service at Skye Bank Plc, advancing through various positions that honed skills in managing customer interactions and team performance. Educational qualifications encompass a B.Sc. in Zoology from Bowen University, complemented by executive programs at Emeritus and MIT Sloan School of Management.
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United Capital Plc
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United Capital Plc is a leading African financial and investment banking Group providing bespoke value-added service to its clients. We are well positioned to play a strategic role in helping African governments and citizens (both individual and corporate) achieve their strategic objectives through our robust suite of financial and investment banking offerings. Purpose United Capital is transforming the African continent by providing innovative investment banking solutions to governments, companies and individuals. Corporate Goal To be the financial and investment role model across Africa, deploying innovation, technology and specialist skills to exceed client expectations, whilst creating superior value for all stakeholders.