Grazia Brawley

Grazia Brawley is an experienced customer service professional with a diverse background across various industries. Currently serving as a Customer Service Representative at United Electric Controls since July 2014, Grazia manages domestic customer service and order entry duties within a company specializing in safety, alarm, and shutdown systems, achieving annual sales of $45 million. Prior to this role, Grazia worked as a Guest Service Agent at Hyatt Place from April 2004 to July 2014, where exceptional service was provided to enhance the customer experience for global travelers. Grazia's career began at Fleet Bank, where service duties included auditing money orders and monitoring bank operations. Additionally, Grazia has a rich history with United Electric Controls, initially working as a Customer Service Representative from May 1993 to January 1999, offering technical assistance to customers. Educationally, Grazia holds a high school diploma from East Boston High School and is pursuing certification in Floral Design from Rittners School of Floral Design.