Ithala Post hired the individual in 2023 as the Director of Client Services for Life and Annuities at United Heritage Insurance. Prior to this, they held various roles at Pets Best Insurance Services and United Heritage Life Insurance, including Manager of Customer Service and Inside Sales and Client Service Representative, respectively. From 2008 to 2016, the individual worked at Liberty Mutual Insurance, where they held positions such as Lead Service Specialist and Customer Service Representative. They also gained experience as the Online Fulfillment Coordinator and Call Back Representative at The Idaho Statesman from 2001 to 2008.
Ithala Post attended Northwest Nazarene University from 2013 to 2016, where they earned a Bachelor's degree in Business Administration and Management, with a focus on General Studies. Additionally, they obtained an Associate degree in Customer Service from LOMA, although the specific month and year of completion are not provided.
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