Alberto Leiva Lanzas is an experienced professional specializing in Spanish-English interpretation and customer service management. Currently serving as a Spanish Medical Interpreter at United Language Group since August 2016, Alberto has supported various medical specialties across multiple hospitals including Yale New Haven Hospital and Kaiser Permanente. Previous roles include Team Manager at IBEX | Global, where responsibilities encompassed employee coaching and supervision, as well as Senior Account Director at Advertising Audit International, focusing on contract compliance and risk management in marketing. Additional experience includes administrative lead at Verify Systems, sales and customer service roles at Stream Global Services and Sitel, and a diplomatic chauffeur for the U.S. Embassy, providing transportation for high-ranking officials. Alberto's diverse background reflects a strong skill set in both communication and operational management.
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