Marci Zissis

Marci Zissis currently serves as the Director of Customer Experience at UNFI since February 2023. Prior experience includes roles at ADT, where Marci was Director of Performance Management, Quality and Leadership Development, as well as Director of Customer Care, focusing on operational management and improving customer service metrics. At Verizon Wireless, Marci held the position of Associate Director of Customer Service and Technical Support, overseeing a large team and driving strategic growth initiatives. Earlier positions include roles at Paychex, managing tax recovery and client relations, and at Wegmans Food Markets, where Marci developed incentive programs and managed store operations. Marci Zissis earned a Bachelor of Science in Psychology from the State University of New York College at Brockport.