Jacque Lim

Jacque Lim is an accomplished professional with extensive experience in operational excellence and customer experience across various sectors. Currently serving as First Vice President and Group Head of Operational Excellence at UOB, Jacque previously held key leadership positions at Aspire Lifestyles, International SOS, AirAsia, and American Express. Notable roles include Regional Head of Service Delivery for Asia Pacific and multiple leadership roles in assistance and medical services at International SOS. Jacque's academic credentials include a Chartered Quality Professional qualification in Quality Management from CQI and a Bachelor of Business Administration with a focus on Marketing from the University of Malaya.