Jia Xuan Han has a diverse work experience spanning over 15 years. Currently, they hold the position of VP, Data Analytics Team Lead at UOB, where they lead the data analytics team for Group Retail & Channels. Prior to this, Jia Xuan Han worked at DBS Bank as an AVP, Data Analytics Team Lead in Consumer Banking Operations. They were responsible for leading the team and driving data analytics initiatives.
Before joining DBS Bank, Jia Xuan Han worked at Shopee as a Senior Regional Operations Specialist, where they played a key role in strategizing the growth of Regional Customer Service and implementing various projects across multiple countries.
Jia Xuan Han's career also includes working at Singtel as a Manager, Customer Analytics in Consumer Operations. In this role, they provided actionable customer insights to stakeholders from various business functions and led projects aimed at improving operational efficiency.
Prior to Singtel, Jia Xuan Han worked as a Data Analyst at X-Press Feeders, where they managed a data warehouse project and ensured alignment with organizational goals. They also worked at Resorts World Sentosa as a Data Analyst, where they provided ongoing support and conducted trainings for senior management.
Jia Xuan Han's early work experiences include an internship at Venture Corporation Limited as a Marketing/System Analyst, where they developed reporting tools and participated in marketing activities. They also interned as a System Developer at KPMG, where they gained experience in system development.
Overall, Jia Xuan Han has a strong background in data analytics, project management, and business insights, and has contributed to the success of various organizations.
Jia Xuan Han completed a Bachelor's Degree in Science majoring in Advanced Business Technology (Business Intelligence) at Singapore Management University from 2007 to 2011. Prior to that, Jia Xuan Han obtained a Diploma in Information Technology with a focus on E-Commerce/Electronic Commerce from Ngee Ann Polytechnic between 2004 and 2007. Additionally, Jia Xuan Han has obtained several certifications including Lean Six Sigma Green Belt Certification from UNSW in 2017, Microsoft Certified Solutions Expert: Business Intelligence from Microsoft in 2014, Microsoft Certified Solutions Associate: SQL Server 2012 from Microsoft in 2013, and Microsoft Certified Professional from Microsoft in 2013.
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