Kelsey Kiser

Training Manager at United States Senate Federal Credit Union

Kelsey Kiser has extensive experience in the credit union industry, with a focus on training, member services, and call center management. They have worked at both the United States Senate Federal Credit Union and DuPont Community Credit Union in various roles. They have a background in providing outstanding member service, conducting training programs, and troubleshooting technical issues. Kelsey started their career as a Teller and has since grown into roles such as Call Center Financial Solutions Advisor and Training Manager. Their dedication to learning new skills and providing exceptional service make them a valuable asset in the credit union industry.

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Timeline

  • Training Manager

    December, 2022 - present

  • Technical Trainer

    July, 2019

  • Member Service Support Manager

    March, 2017

  • Trainer

    January, 2015

  • Call Center Team Leader

    January, 2014

  • Call Center Financial Solutions Advisor

    August, 2007